Easter Seals Disability Services

Four different amplified phones, with varying levels of amplification and adjustments for tone and clarity, are currently available through the Voucher Program.
PLEASE CLICK ON EACH PHONE FOR MORE INFORMATION ABOUT THEIR FEATURES.

The CapTel (captioned telephone) is available through ITAC’s Loan Program.   The CapTel provides captioning through an operator and relay service.  If the amplified phone does not meet you needs, the CapTel phone may work for you.

The CapTel phone is effective for people who:

• Are hard of hearing, or
• Are late deafened, or
• Are Deaf with established speech, or
• Use VCO with traditional relay

The CapTel User MUST have excellent speech skills as the operator does not hear that side of the conversation.

For a large text page, click here.

Voucher Program the user owns and is responsible for the upkeep of the equipment.  Participants in good standing are eligible for a new voucher every four years.  ITAC's vouchered equipment includes the following:

• Amplified Telephones
• TTYs

Loan Program ITAC owns and provides normal upkeep of the equipment.  The Loan program covers repair and exchange services under circumstances of normal wear and tear.  Any damage to equipment deemed to be “user abuse” is charged back to the user.  ITAC's loaned equipment includes the following:

• CapTel
• TTY with LVD
• Braille phone 

Illinois Relay Program ITAC provides telecommunications relay service (TRS) in Illinois, under a contract with Sprint.  The premiere provider of relay in the United States, we are extremely pleased with the quality of service that Sprint provides.  Illinois Relay is a free service, available 24 hours a day, seven days a week. For specific information about Illinois Relay and its features, click here.

What are the Requirements?

There are application requirements.  You must,

• Be a legal resident of the state of Illinois
• Have working land line phone service in your home
• Be certified by a physician, audiologist, speech pathologist, or DHS/DRS counselor

* There are no age or income restrictions to participate in ITAC’s programs. 

Approved applicants may obtain one piece of equipment at no charge so that they may communicate by telephone more easily.

For a large text page, click here.

For an application packet or more information, call or write to:

            ITAC
            3001 Montvale Drive, Suite D
            Springfield, Illinois  62704
            1-800-841-6167 Voice/TTY

To download an application form, click here.

What are the Eligibility Requirements?

• You must be a legal resident of the State of Illinois
• You must have working land line telephone service at the address you show on your application form.
• You must be certified as Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind by:
• Licensed Physician,
• Speech-Language Pathologist,
• Audiologist,
• or designated DHS/DRS Counselor.

* There are no age or income restrictions to qualify for the programs